The tool will check connection to Acronis management servers and storage (including SSL connection).Ĥ. If your password contains special symbols such as $: %#, put the password in quotes.ģ. your Backup Account email address for Acronis Cyber BackupĮ.g.: msp_port_checker_packed.exe -u= running the command, you will be prompted to specify the password for the Backup Account.your Backup Account belonging to Acronis Cyber Protect Cloud's Customer( !) group (not Partner admin account).Where, depending on the product you use, is: Open the Command Prompt and run the tool as administrator with the following parameters: Windows Connection Verification Tool(32bit)Ģ. Windows Connection Verification Tool(64bit) Download the Windows Connection Verification Tool and unpack it.
Follow these steps if you need to check connection later (for example, if you run a backup, but it fails with a connection error).ġ. The tool is integrated into Agent for Windows and is executed during installation. When using 2FA, the speed test works only if the Agent is installed.When using the non-default hosts, the host must be specified without https, e.g. msp_port_checker_packed.exe -u= -h=.Proxy must be configured to allow all Acronis ports, not only the default 443. If there is a proxy server in the network, test connection to Acronis servers using telnet: required IP addresses and ports can be found in Acronis Cyber Protect Cloud: access ports and hostnames.The tool has been improved and it now performs an embedded check of the read/write speed after the port verification.Ĭurrent version of Connection Verification Tool supports proxy servers and accounts with 2FA with the following limitations: Originally the tool was designed as a bundle to replace the following tools: Acronis Cloud Connection Verification Tool helps you verify connection to Acronis Datacenters and verify the upload\download speed.
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